Shipping & Returns

How long will it take for my order to arrive?
Orders are processed and ready for dispatch within 1-3 working days. Delivery typically takes 5-12 working days, with a maximum of 12 working days unless otherwise stated in the product description.

How does shipping work?
We partner with global merchants and artisans to bring you innovative products at the best prices. Your order may ship from various locations worldwide via carriers like USPS, UPS, FedEx, 4PX, or Epacket. Due to high demand, delivery may take 5-12 days. If you’ve ordered multiple items, they may arrive in separate packages. Rest assured, we provide a tracking number for each shipment.
24-Hour Cancellation
You can cancel your order within 24 hours of purchase for a full refund, provided the product hasn’t been shipped.

30-Day Returns & Exchanges

Return Window: Apply for a return within 30 days of receiving your order.

First-Time Customer Benefit: First-time customers get free return shipping—contact us via email for details.

Damaged Products: If your item arrives damaged, contact us for a refund—you may keep the product.

Delivery Delay Compensation:

In the US, you may apply for a refund of additional shipping costs if delays occur.

Outside the US, delivery may take 1-3 extra days.

Return Conditions

Unauthorized returns will not be accepted.

Items must be returned within 30 days of receipt in their original condition, including promotional gifts.

Ensure your return is sent within the specified timeframe and provide tracking and receipt details